Cancellations by Customer:
If unfortunately you have to cancel an order, please do so within 24 hours of placing the order by contacting us at firstname.lastname@example.org
If you cancel your order before shipping, we will refund the full amount excluding the payment gateway charges to the account used for making the payment.
If the order is shipped and is in transit, customer have to decline the product delivery. After the confirmation of the product return by courier/logistics to our warehouse, we will place to refund to the the same payment method as received minus the bank charges if any.
The customer agrees not to dispute the decision made by Klaycart and accept Klaycart’s decision regarding the order cancellation.